Terms and Conditions

Return Policy
Please choose carefully; fabrics ordered and cut to a specific length cannot be returned. In the unlikely event of there being a fault with the product or incorrect products have been supplied, please contact us via email to make arrangements for its return. A refund or exchange will be made when the goods are returned in their original condition. Postal or courier charges will be refunded

Deliveries within New Zealand we use Courier Post envelopes. These range in price from $6.00 to $9.70 for the largest.

Classes:

Classes booked with tutors require a non refundable deposit. Once your deposit has been paid this will secure your space in the choosen class. All class requirements are handed out at the start of the class with products, and fabrics to be purchased in store only at Pukeko Patch. You are more than welcome to work on your own projects with other materials only while attending our Thursday sit and stich group. 

Please come early to your class to be ready to start at the allocated time. Cell phones should be turned onto silent so as not to disrupt the other sewers and tutor during your class. 

Class sizes are kept small to allow for quality learning time with your tutors. Please advise if you are unable to attend a class well in advance. If you miss several lessons than we will have to give your slot to someone else on the waiting lists and you may be charged for that lesson if we dont hear from you. We are aware that sometimes things do happen out of your control. It only takes a phone call to let us know if you cant make it. Remember the tutors are giving up their time to teach you a wonderful hobby so please be considerate , and let the store know if you cant make a class. We would be only more than happy to slot you into another class at a later time.

Friends of Quilts:

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